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Technical Writer

Permanent employee, Full-time · Graz, Am Eisernen Tor 1 / 3

About us
Welcome to Blackshark.ai. We believe in creating value by providing powerful insights. 

Blackshark.ai is creating a digital twin of planet earth powered by satellite data & artificial intelligence. 

We are a team of 50+ data scientists, geospatial engineers, 3D rendering programmers and developers based in San Francisco, Seattle, US, and Graz, Austria, Europe's computer vision hub.

Our revolutionary platform is using Machine Learning to extract information from the surface of our planet by using satellite imagery and other relevant data. A patented reconstruction technology allows streaming and rendering of detected 3D features in unmatched visual quality containing material properties and other semantic features.

We have a culture being focused on individuals and their individual goals in order to create something bigger than ourselves. 

Come and join Blackshark.ai and help us create the ultimate vision of a digital Planet Earth.
Your mission
In this role, you will blend your passion for writing and interest in technology to create high-quality documentation for customers. We are looking for someone that can juggle knowledge and words, documente technical subjects in an easily understandable way, and collaborate with several agile development teams in order to continually build the knowledge base of our platform.

In particular, you will:
  • Create technical documentation from scratch or from developers’ in-code documentation
  • Work in close collaboration with developers in order to produce high quality tutorials and examples
  • Pay attention to customer needs through feedback, and forums
  • Plan, write, and test tutorials and blog posts, frequently covering introductory and general-purpose topics while sometimes exploring more advanced ones
  • Assist in managing, editing, versioning, and publishing large volumes of technical documentation using our CMS, or automated doc generation systems

Examples of documentation you would create

In order to give you a better insight into the role, here’s a list of publicly available documentation similar to what you will create for Blackshark.ai. Note that the Python code or technical expertise itself will be provided by developers based on your direction.

  • “Getting started” tutorials:
https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/EC2_GetStarted.html
https://docs.microsoft.com/en-us/azure/machine-learning/tutorial-1st-experiment-hello-world
https://fastapi.tiangolo.com/tutorial/

  • API documentation
https://developer.mozilla.org/en-US/docs/Web/API/TouchEvent
https://huey.readthedocs.io/en/latest/api.html
https://numpy.org/doc/stable/reference/arrays.ndarray.html

  • Blog posts
https://towardsdatascience.com/semantic-segmentation-of-aerial-images-using-deep-learning-90fdf4ad780
https://hacks.mozilla.org/2020/11/warp-improved-js-performance-in-firefox-83/

  • Tool descriptions
https://developer.mozilla.org/en-US/docs/Tools/Network_Monitor/request_list
https://slack.com/intl/en-at/help/articles/201375146-Leave-a-channel
https://www.jetbrains.com/help/pycharm/uploading-and-downloading-files.htm

Interested? Please send us your application, with examples of technical documentation you wrote and are allowed to share. We are looking forward to getting to know you!
Your profile
  • You have a degree in English, technical writing, journalism, or related field, or equivalent experience
  • You have experience in creating technical documentation and the ability to grasp technical concepts
  • Your command of verbal and written English is excellent (native or similar)
  • You are a self-driven team player with a high sense of ownership and great prioritising skills

Nice to have:

  • Knowledge of Markdown, restructuredText or similar markup languages
  • Knowledge of command line and source code version control (git)
  • Basic understanding of Python or other scripting or programming languages
  • Knowledge of software development processes
  • Knowledge of GIS

Why join us?
  • Cutting-edge projects with global Tier 1 reference customers in a wide range of industries.
  • A straightforward mindset: focus on the goal, get things done, and keep cool.
  • Friendly atmosphere, with amazing and passionate colleagues from all backgrounds and nationalities.
  • Flat hierarchy, fast decisions, and agile work environment where your ideas and concepts are welcome.
  • The opportunity to learn and develop in a team eager to drive innovation.
  • A culture that values teamwork, expertise sharing and humility, and where all collaborate towards the same goal.
  • Work-life balance and the flexibility to accommodate personal situations.
  • HQ situated in Graz, Austria, a hidden gem with an extraordinary high quality of life, between the Mediterranean Sea and the Alps.
  • A competitive salary based on experience and qualifications.*
*The remuneration for the position advertised above is fixed by Austrian collective agreement. The effective salary depends on qualification and experience and may be significantly higher. 
Your application
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